What is SnapMED

SnapMED is a platform that uses secure video conferencing software to quickly connect patients with a Canadian trained physician. Our doctors can consult with the patient securely over a mobile phone, tablet, or a desktop/laptop computer. Patients can now get the medical attention they need from the comfort and safety of their own homes. Prescriptions can be sent to a pharmacy of the patient’s choice, and all consultation notes can be made available for viewing on the patient’s SnapMED portal dashboard.

SnapMED is very simple to use. First, register for a free account here. Once you have registered and logged in, you will be asked to complete your profile and an intake form with your personal and medical information. To see a doctor, simply click the Book_Appointment button on your SnapMED dashboard screen. Choose a time on our booking calendar and provide a brief reason for your virtual visit. Once you submit the booking request, you will receive a confirmation email as soon as your appointment is accepted and confirmed. The SnapMED physician assigned to your appointment will review your symptoms and medical profile information.

On the day and time of your appointment, you will be able to connect via video conferencing to your virtual consultation, by clicking the Join_Session button that will appear on your dashboard screen.

Physicians at SnapMED can manage non-emergency medical issues. If you are experiencing a medical emergency, please call 911 or proceed to the nearest emergency department. Some of the medical conditions that can be treated through SnapMED are

SnapMED physicians cannot replace the role of a primary care physician.


Online healthcare is just another version of telemedicine, which has been around for years in Canada. Telemedicine is commonly used to treat patients with limited access to healthcare facilities (e.g. rural areas).
However, with the recent pandemic, online healthcare (virtual medicine) has been quickly adopted by patients.
In many circumstances, experienced physicians can make diagnoses without an in-person examination.
Patients have repeatedly stated their satisfaction with obtaining online healthcare.

You have two main options for filling prescriptions. If we have a fax number on file for you preferred pharmacy, we will send your prescription directly to your pharmacy at the end of each appointment. Alternatively, a copy of the prescription will be available on your SnapMED dashboard. You can find it by browsing to the Documents tab where you can download, print, and take it to the pharmacy yourself. We recommend that you ask your pharmacy about delivery options, as many offer this convenient service. At this time, we are not authorized to prescribe any narcotic or controlled substance over this platform. If you require any such prescription, please contact your primary care physician.

At the time of creating your account, you will be asked to fill out an intake form where you can provide your pharmacy information.
If you would like to change your pharmacy information, please contact SnapMED at contact@snapmed.ca or call 1-833-SNAP-333.

Because SnapMED provides on demand health care services, we currently do not support follow-up care. It is something that we will incorporate in the future. The physician will note in the patient’s chart if a follow up referral is necessary. The patient can then print the consultation notes from their dashboard and bring the recommendation to their primary care physician.

Patients can see a doctor on a per-visit basis. This includes one (1) virtual visit, access to your secure medical information, prescription refill and it is available worldwide.
The cost for one consultation is $74 on a weekday (Mon-Fri, 10:00am -4:00pm EST).
Keep in mind the prices and schedule are subject to change without notice.

Your personal information is fully protected. Our platform is designed with the industry standard physical, technical and administrative security measures to protect the confidentiality and security of your personal information. The physicians who are providing the virtual medical consultation on the SnapMED platform are Canadian licensed. Therefore, they are required to maintain the confidentiality of patients’ personal health information as would be expected from a physician at a doctor’s office. Patients also have full control of their medical information and they can choose to share it as they see fit. Full details of our commitment to privacy can be viewed in our Privacy Policy.

To finalize each appointment booking, we require a credit card to be held on file. You will not be charged until the appointment is completed.
For any payment related issue, please contact SnapMED at contact@snapmed.ca or call 1-833-SNAP-333 and we will be more than happy to help you resolve the issue.

You are able to locate all the medical notes and prescriptions on your SnapMED dashboard.
Simply browse to your Documents tab and select the item that you will like to see.
Remember, you will not see an icon for a feature that was not completed during the virtual consultation.

For more information or for any questions not listed, please call us at 1-833-SNAP-333 or email us at contact@snapmed.ca and we would be happy to help.